Lead Project Guide
Maya Chen
Maya is the person who turns a kitchen complaint into a written scope. She visits the house, asks how the morning actually goes, and keeps the email thread in one place so you are not retelling the story to a new name each week.
She has guided room projects for fifteen years, first as a coordinator for finish crews and now as the lead who decides whether a job fits Get Betta Soon. If a request needs a different trade to lead, she says that in the first reply. Households stay with her because the schedule on Monday still matches the note from the week before.
On site she checks protection at the doors, confirms which rooms are off limits, and walks the punch list in daylight. She would rather delay a finish day than sign off on a door that rubs.